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Bet365 Review – Up To £100 In Bet Credits

Bet365 Review
  • Up to £100 in Bet Credits
  • £5
  • UK
  • 24 hours
  • 2000
Bet365 Review
Open Account Offer.Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits & T&Cs apply.
Gambling Commission
Last Checked: 03-12-2021
Ref. 39584

Last Checked: 03-12-2021

I’ve used a lot of different online bookmakers in my time and have reviewed a fair number of them, but Bet365 is one of only a handful which I have given a top, five star rating. In my personal opinion, the bookmaker provides one of the widest selections of markets you’ll find anywhere, prices them up really competitively and also offers a great range of additional features for punters.

New Customer Bonus & Promotions

When I opened my Bet365 account I was able to claim their Up To £100 in bet credits bonus offer. Basically I was able to get get up to £100 in bet credits when I joined with my first deposit amount triggering the amount of bet credits I would be awarded (max £100).

Here’s how I did it:

Open Account
Start off by opening your account and choosing a username and password – bonus code not required leave empty.

Deposit & Bet
Bet365 Bet
Make a deposit (£5 min) and bet your deposit amount at min odds of 1.20 to release your bet credits which are equal to your first deposit amount.

Get Bonus
You get your bet credits as soon as your trigger bet is placed – any winnings from bet credits can be withdrawn instantly.

Open Account Offer.Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits & T&Cs apply.

T&C's apply, 18+ new customers only.

How Easy Was the Bonus to Get?

When I first signed up to Bet365 I was a little concerned that the bookmaker’s new customer offer might be a bit complicated. The use of the phrase ‘Bet Credits’ was what really worried me, but as it turns out it is one of the easier welcome promotions to take part in.

In order to try and get the most out of the bonus, I deposited the maximum £100 allowed for the offer, claimed the offer immediately (through the ‘My Offers’ section of the Services Menu) and then simply got to betting.

I don’t go for long odds-on shots when I bet, so all of my bets exceeded the minimum 1/5 (1.20) odds needed to qualify for the bonus, and it was well inside the 30 day time limit once all of my £100 worth of bets were settled. I was then really pleasantly surprised at how quickly £100 worth of Bet Credits were added to my account, just as the promotion promises.

Did I Withdraw the Bonus?

Having received my bet credits from Bet365, without really having to do anything I wouldn’t have done anyway in my day-to-day punting, I was keen to start using them. Fortunately, that was just as simple, as all I needed to do was select the option to use my bet credits on the bet slip.

I decided to use the credits separately from my own cash to keep that cash in reserve but could have gone half and half (cash and credits) on my bets if I’d wanted to. Fortunately, a few of the bets I placed with the credits did turn out to be winners and whilst the winnings didn’t include the initial stake, they did boost my withdrawable balance nicely. I could have withdrawn the winnings then and there but ultimately decided to re-invest the winnings on other wagers.


Bet365’s markets cover almost any and every sport under the sun. I’ve personally never failed to find a sport I wanted to bet on through Bet365, and am always impressed by the range of competitions and market types catered for – even when it comes to smaller sports like futsal or hurling.

There’s a dedicated in-play section on the Bet365 website, and that’s where I head when I want to bet on an event that’s already started. Tennis and football always benefit from loads of in-play markets but other sports are well catered for, too. I also particularly like the live scoreboards and other graphics provided for each in-play event.

Cash Out
Bet365 offer not one but three different cash out options to punters. I regularly cash out accumulators and other wagers with the company and also like the partial cash out slider, which lets me ensure a profit when a bet is going well. Auto Cash Out is relatively new and is really handy for any bets where I can’t watch the games or races I’ve bet on.

Live Streaming
Lots of different matches, races and games are streamed live via the Bet365 website. The availability of the streams depends on geographical restrictions and other rules (like whether you’ve bet on a race) but in my experience Bet365 make their streams more accessible than many bookies.

As a fairly experienced punter, I don’t find myself needing customer support too often. It’s good to know, however, that if I did Bet365 make customer service professionals available 24/7 via online chat, email and over the phone.

Virtual Betting
Bet365 are one of a handful of the top bookmakers who now offer a virtual sports betting service. Their particular offering includes virtual horse racing, greyhound racing, football and a handful of other sports, making it one of the more comprehensive virtual sports services I’ve come across.

To help punters research their wagers, Bet365 offer a really useful results service. I often use it to search for the recent form of teams or competitors I’m thinking of betting on. The similar scores tool, too, is perfect for checking on the progress of matches and events around the world.

Mobile App
If, like me, you like to be able to pop a bet on while you’re on the move you’ll be pleased to find out that Bet365 offer a downloadable app for both Android and iOS devices. Their mobile site, too, provides a perfectly good service for those punters who don’t want an app taking up space on their phone.

Alongside their standard betting services, Bet365 also give punters access to stats and form figures for a range of different sports. I often peruse the available horse racing form but there are also statistics for football, US sports, cricket and any number of other sports available via just one click.

As well as their terrific sportsbook, Bet365 also provide a number of other online gambling clients. That includes an online casino that is available via a link on the sportsbook homepage and which provides access to a wide range of different games.


When I’m assessing and reviewing any sportsbook, the first thing I look at is the range of markets made available to punters and especially the sports which those markets cover. It’s really easy to see Bet365’s range of available sports markets, as they are listed down the left hand side of their site’s homepage. A quick glance at that list reveals that all of the following sports, as well as a handful of others, are catered for:

  • American Football
  • Baseball
  • Basketball
  • Boxing/UFC
  • Cricket
  • Cycling
  • Darts
  • Futsal
  • Gaelic Sports
  • Golf
  • Greyhound Racing
  • Horse Racing
  • Ice Hockey
  • Motorsports
  • Rugby League
  • Rugby Union
  • Snooker
  • Soccer
  • Speedway
  • Tennis
  • Volleyball

The full list of sports for which Bet365 provide markets is permanently available down the left hand side of the Bet365 sportsbook homepage. When you click on a sport’s name from that list, it opens the main page for that sport, where available markets are listed by coupon, country, competition or event. It is simply by clicking on a chosen event, game or market that you can then view your options and make your selections.

In-Play Review of Bet365

As I’ve already touched upon above, I do like to place the odd in-play wager and that’s one of a number of reasons why I really like Bet365 as a sportsbook option. Bet365’s website, after all, has a dedicated in-play section through which an excellent array of in-play betting opportunities are provided.

Each event benefits from an in-play dashboard which I believe is one of the best around and that differs somewhat from one sport to the next.

Football In-Play

Like many people, I bet in-play on football more than on almost any other sport. Bet365’s in-play dashboard for football matches is one of my favourites, thanks to a number of really handy features which it includes. What I really like is the fact that even smaller, lower profile matches still benefit from a pitch style graphic which displays notable updates from the match.

That makes it much easier to keep track of how the match is going, and is a great complement to the live scoring and key statistics graphic which is prominently placed at the top of the dashboard.

Horse Racing In-Play

Whilst in-play betting on horse racing is still largely the reserve of betting exchanges rather than sportsbooks, I have noticed of late that Bet365 have started to let punters bet in-play on a very small handful of races. The races are usually based outside of the UK (often in South Africa) and rather than a traditional in-play dashboard, each race instead benefits simply from a race card style list of runners alongside a live stream of the race.

Tennis In-Play

Just like with the Bet365 football in-play dashboard, there are lots of things I like about the dashboard the bookmaker provides for live tennis matches. Generally pretty simple and straightforward, the dashboard is always headed by live scoreboard but what I particular like is the dropdown list of game updates include beneath the scoreboard.

That list displays how easily or otherwise each game was won and helps give a greater insight into a match than the score only can provide. The fact that, if available, a match’s live stream plays in the top corner of the dashboard as you look through the available markets and other features is also a nice touch, in my opinion.

Go to Bet365 & select ‘IN-PLAY’ to view all odds and markets now.

Live Streaming

I’ve already talked about how live streams are imbedded in some of Bet365’s in-play dashboards but the bookmaker also have a dedicated live streaming area of their website. Within that area, they provide a schedule of upcoming events which will be streamed and a quick glance at that reveals that all of the following sports are covered:

Live Streaming at Bet365

  • Greyhound Racing
  • Horse Racing
  • Beach Volleyball
  • Handball
  • Badminton
  • Table Tennis
  • Soccer
  • Tennis
  • Ice Hockey
  • Basketball
  • Baseball

How to Access Streams

I don’t often watch live streams of sporting events via betting sites but when I have done so through the Bet365 site, I’ve found it really easy to understand which streams are available to me and how I can access them.

Horse Racing & Greyhound Streams

I generally only want to watch a live stream of a horse or greyhound race if I’ve placed a bet on that race, and in those circumstances Bet365 always have streams available (assuming the bet is worth at least 50p or 25p each way). I had a pleasant surprise recently, too, when I realised that some greyhound races (those covered by the RPGTV channel) are also available to view even if you haven’t placed a bet.

Other Sports Streams

It’s more common for me to want to watch a football or tennis stream without having placed a bet, so I like the more relaxed restrictions which Bet365 apply to their streams of sports other than racing. Assuming their allowed to broadcast to your country, the bookmaker’s streams are freely available to all of their customers. I did discover recently, however, that if my account balance has hit zero and I haven’t bet for over 24 hours my access to the streams is suspended.

Visit and look for the ‘Live Streaming’ tab or play icon in markets to see what’s showing now.

Note: geo restrictions apply to all live streams at Bet365 and a funded account is required.

Bet365 Bad Reviews & Complaints

I’ve done my best to give you an honest review of Bet365 based on my own personal opinion, but it also pays to take the views of other punters into account, especially if – unlike my own – they are somewhat negative. I’ve had a look at the Bet365 reviews posted in various places online to see if they reveal genuine causes for concern or are a little less reliable.

Questionable Complaints

When I looked through the handful of negative reviews which Bet365 have been given online I noticed that many referred to delays withdrawing funds or other frustrations related to ID verifications. Disgruntled punters often claim that they think Bet365 request ID documentation in order to avoid paying out and can get very angry about it.

Being a fairly experienced punter, however, I know that bookmakers are legally obliged to perform such checks. Reviews slating Bet365 for simply following the law, therefore, need to be taken with a large pinch of salt.

Reasonable Concerns

Whilst reading what negative Bet365 reviews I could find, I did discover an issue which is mentioned on a number of occasions by separate punters. Many reviewers claim that their Bet365 app is rather slow and prone to lagging, and as such is not as user-friendly as they’d like it to be. Given the regularity at which this complaint was repeated, it seems that it may well be a genuine problem which the bookmaker may need to get to grips with.

Overall Rating

As I mentioned at the outset, Bet365 are one of very few online bookmakers which I have given a top, five star rating. To my mind, Bet365 excel in all of the main areas which are important to a keen punter such as myself. First of all, they price up a great selection of markets which cover as good a range of sports as are available anywhere.

On top of that, the bookmaker then offer a new customer promotion which I found to be one of the easiest to claim, along with a range of other interesting offers. Finally, too, Bet365’s additional features, such as in-play betting, live streaming and statistics, are as good as any that I’ve tried and reviewed from other bookmakers. Star rating 5.0 out of 5.0.

Open Account Offer.Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits & T&Cs apply.

T&C's apply, 18+ new customers only.