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Paddy Power Review: £20 New Customer Offer

Paddy Power Review
  • Bet £20 get it back if it loses
  • £10
  • UK
  • 1-3 days
  • 1988
Paddy Power Review
New customers only. Place your FIRST bet on any sportsbook market and if it loses we will refund your stake in CASH. Max refund for this offer is £20. Only deposits made using cards or Apple Pay will qualify for this promotion. T&Cs apply. Paddy's Rewards Club: Get a £10 free bet when you place 5x bets of £10+. T&Cs apply.
Gambling Comission
Last Checked: 25-01-2022
Ref: 44609

Last Checked: 25-01-2022

Paddy Power are well known for being Irish and having top bants.. but do they shape up as a bookmaker? They’ve got a decent welcome offer, not the biggest, but their existing customer promotions really make up for this and offer daily added value. Do we recommend them? We sure do!

New Customer Bonus & Promotions

Open to punters who have never previously bet or had an account with Paddy Power, the welcome promotion provides those new customers with a chance to bet £20 and get their money back as cash if the bet loses.

What that means is that an eligible new punter can place a single, double, treble or acca worth £20 through the Paddy Power sportsbook and will receive a refund of their stake as real cash if the bet loses. The offer is not valid for lotteries or totepool betting, but is subject to very few further restrictions which will be music to most punters’ ears.

Open Account
Start out by opening your account here and choose a username and password – bonus code auto populated on form.

Deposit & Bet
Deposit and place a bet of up to £20 at any odds and if that bet is a loser then you’ll get your stake refunded as real cash.

Get Bonus
If your first bet is a loser then your refund will be credited straight away and can be withdrawn or used to bet again with – it’s real cash.

New customers only. Place your FIRST bet on any sportsbook market and if it loses we will refund your stake in CASH. Max refund for this offer is £20. Only deposits made using cards or Apple Pay will qualify for this promotion. T&Cs apply. Paddy's Rewards Club: Get a £10 free bet when you place 5x bets of £10+. T&Cs apply.

T&C's apply, 18+ new customers only.


Unlike most welcome promotions or new customer offers run by the big bookmakers, Paddy Power’s promotion does not involve either free bets or bonus funds.

Instead, they will refund a qualifying first sportsbook bet (a straight single, double, treble or accumulator) in real cash up to a maximum of £20 if that bet is a losing one. If you are eligible for the promotion, therefore, and receive such a refund you will be able to withdraw the refunded stake immediately if you so desire. You are, of course, also able to reinvest it by way of placing another wager if that’s more your style.

Existing Customer Promotions:
  • Paddy’s Rewards Club – Punters get a weekly £10 free bet if they place a total of at least five qualifying bets, each worth at least £10.
  • Acca Insurance – Applying to top UK and European football leagues, punters get their stake back as a free bet up to a maximum of £50 is a qualifying win-draw-win acca of five legs or more is let down by just one game.
  • Tennis Retirement Refund – Stakes are refunded as a free bet up for any match result wager on ATP, WTA and Grand Slam tennis matches where a punter’s selection retires after the first set.
  • Weekly Tennis Loyalty Offer – Punters who place at least 50 tennis bets in any given week will receive a free bet equal to the average stake of those 50 tennis bets.

Visit Paddy Power & select the ‘Promotions’ menu to opt in and see all other offers.

T&C’s apply, 18+


As you would expect from one of the most popular bookmakers around, Paddy Power provide a multitude of markets covering a sensational selection of sports from all round the world.

A dedicated in-play section of the Paddy Power website is regularly home to a plethora of events, each with plenty of in-play markets. Live scores and useful stats are also generally provided for each event.

Cash Out
A significant proportion of markets offered by Paddy Power are eligible for cash out, letting punters cut their losses or take early profits. Markets which are eligible are marked out by a small symbol displaying a bank note and a right pointing arrow.

Live Streaming
Some of Paddy Power’s in-play betting events, as well as all UK and Irish horse and greyhound races, benefit from live streams. Sports benefitting from such streams include football, tennis, basketball and snooker.

Paddy Power’s online help centre includes loads of really useful information for punters. When that’s not enough, customers can also utilise a live chat feature or call an advisor on 08000 565 275.

Virtual Betting
Paddy Power are one of a handful of top bookmakers who now operate a comprehensive virtual sports betting service. Paddy Power’s alternative comprises virtual horse racing, greyhound racing, football, tennis, cycling and motor sports options.

As well as offering live scoring as part of their in-play dashboards, Paddy Power also have a comprehensive results service. Their results centre lets you search for whichever results you want across a wide range of different sports.

Mobile App
To cater for punters who like to bet on the move, Paddy Power offer two downloadable versions of their mobile app. There is a version for iOS operated devices and a version for Android operated devices.

Paddy Power punters can check on the stats regarding their previous bets, deposits and withdrawals in the ‘Transaction History’ section of their account. That section is accessible by selecting ‘My Account’ from the my account menu and then selecting ‘Betting Activity’.

The Paddy Power casino gives players the chance to try out a multitude of different slots, table games and other popular online casino options. The casino has a link permanently featured on the top bar of the Paddy Power website.

A link on the permanent option bar at the top of the Paddy Power website can be used to access Paddy Power’s poker client. The client is available to download for free and offers a range of different tables and tournaments.

Paddy Power’s online bingo room runs on Playtech software and some rooms are networked on the Virtue Fusion network. Dedicated rooms for Paddy Power only players are also offered.


Paddy Power may well make most of their headlines for their innovative promotions, but the bookmaker also provide what is an excellent all-around betting service away from those offers. That begins with offering what is an outstanding selection of both pre-event and in-lay markets covering all of the following sports:

  • American Football
  • Athletics
  • Aussie Rules
  • Badminton
  • Baseball
  • Basketball
  • Beach Volleyball
  • Bowls
  • Boxing
  • Chess
  • Cricket
  • Crossfit Games
  • Cycling
  • Darts
  • E-Sports
  • Equestrian
  • Fishing
  • Football
  • Futsal
  • GAA Sports
  • Golf
  • Greyhound Racing
  • Handball
  • Hockey
  • Horse Racing
  • Ice Hockey
  • Motor Racing
  • Netball
  • Pool
  • Rowing
  • Rugby League
  • Rugby Union
  • Sailing
  • Show Jumping
  • Snooker
  • Squash
  • Surfing
  • Swimming
  • Table Tennis
  • Ten Pin Bowling
  • Tennis
  • Triathlon
  • Virtual Sports
  • Volleyball
  • Weightlifting
  • Winter Sports

When searching through the multitude of markets provided by Paddy Power, punters will likely want to know how they can tell if an event will be taken in-play or if cash out is available for a given market. Fortunately, it is simple and easy to find out both of those things.

Events which are going to be taken in-play can be found by heading to the in-play section of the Paddy Power website. There you will see a list of currently in-play events and are able to search for events which will go in-play over the course of the next three days.

Telling if a market is eligible for cash out is even easier still, as markets which are eligible are indicated by a small image of a bank note and an arrow pointing right.

In-Play Review of Paddy Power

Fans of live, in-play betting will not be disappointed if they head to Paddy Power for their punting fix. The Irish bookmaker have a dedicated in-play section of their website where punters will be presented with loads of events, across a multitude of different sports, which each have their own in-play markets. Selecting any such event will then take that punter to the event’s in-play dashboard and those dashboards are often packed with handy features.

Football In-Play

The football in-play dashboard from Paddy Power is made up of three main elements. At the top and in the centre of the dashboard is an interactive graphic that can display either a scoreboard or text commentary, according to a punter’s individual choice. When the scoreboard option is chosen, the match score and clock are also accompanied by a range of match statistics, including cards, corners and shots on target. The element at the top right of the dashboard depicts a football pitch and is where live updates from the game (who’s in possession, whether there’s a corner etc.) appear. The lowest part of the dashboard, meanwhile, is taken up by the available in-play markets for the match.

Tennis In-Play

When a punter heads to the in-play dashboard of a tennis match for which Paddy Power provide live betting opportunities, they will be presented with two things. Firstly, all of the available in-lay betting markets are listed within the dashboard, complete with their continually updating odds. Above those available markets, meanwhile, a live scoreboard is displayed so that the punter can keep up to date with how the match is going. As and when there is a live stream available for a tennis match, what’s more, it is located next to that scoreboard.

Horse Racing In-Play

Paddy Power’s in-play offering is arguably one of the best around but as is true of all online bookmakers, they do not allow for in-running betting on horse racing. Punters who have placed a bet worth at least £1 on any race from the UK or Ireland, however, are able to watch a live stream of the race as it happens.

Visit & select ‘In-Play’ to see all markets and odds now.

Live Streaming

We’ve already touched upon the fact that Paddy Power offer live streams which customers can watch online or on their mobile devices on a couple of occasions. The impressive live streaming service which is on offer, however, certainly deserves some further attention. To start with, let’s take a look at for which sports Paddy Power do provide live streams on either a regular or occasional basis:

Live Streaming at Paddy Power

  • Horse Racing
  • Greyhound Racing
  • Tennis
  • Football
  • Basketball
  • Snooker
  • Ice Hockey

How to Access Streams

As is the case with most bookmakers, Paddy Power’s horse racing and greyhound racing streams are provided as separate service from their other sports streams. That’s because the rules regarding who can access those streams are a little different.

Horse & Greyhound Racing Streams

Paddy Power host live streams of all horse and greyhound races from the UK and Ireland. The streams are available to view either on the race’s own page on the bookmaker’s website or via the cash out area of a punter’s account. In order to be eligible to view the live stream, a punter has to have placed a bet worth at least £1 on the race in question.

Other Sports Streams

The live streams provided by Paddy Power of sports other than horse racing and greyhound racing are available to any Paddy Power customer who is logged in to their account. These streams can be accessed by selecting the ‘Watch Live’ option at the top of the Paddy Power website. Doing that opens a separate window through which users can select and view whichever of the available streams they want.

Visit & select ‘Live Streaming’ to see the full schedule.

Geo restrictions apply, bet & watch.

Deposit & Withdrawal Options

Method Min Deposit Withdraw Min Withdraw
Mastercard £5 Yes £10
Visa £5 Yes £10
Maestro £5 Yes £10
Visa Electron £5 Yes £10
Switch £5 Yes £10
Solo £5 Yes £10
PayPal £5 Yes £10
Skrill £5 Yes £10
Neteller £5 Yes £10
PaySafeCard £5 No N/A
Bank Transfer £5 Yes £10

Paddy Power History



Three Irish bookmakers, named David Power, John Corcoran and Stewart Kenny, merged their businesses which together comprised 40 bookmakers. The ‘Power’ name was considered the strongest brand and was adopted.


Thanks to an aggressive expansion strategy, including opening prominent shops in town centres, Paddy Power’s share of the Irish market grew to 33%.


In the early stages of a planned expansion into the UK, Paddy Power operated 45 outlets in the country along with their 150 Irish betting shops.


By the end of the year, Paddy Power had become the largest bookmaker in Europe by total share value.


A merger between Paddy Power and British rival Betfair was completed, creating an enlarged entity named Paddy Power Betfair.

Bad Reviews & Complaints

As one of the biggest online bookmakers around, it is inevitable that Paddy Power will be the subject of negative reviews posted on sites like Trust Pilot or through the App Store and Play Store. Whether those reviews contain reasonable concerns or are built upon questionable complaints, however, is another question. That’s why we’ve taken a closer look at the most negative reviews to see if they highlight genuine issues with Paddy Power’s service.

Questionable Complaints

A fairly large number of complaints posted about Paddy Power refer to specific circumstances which a punter has experienced and been unhappy with how Paddy Power have responded.

These include issues with individual customer service advisors and also problems related to actual Paddy Power branches. Whilst some of those complainants seem to have reasonable cause to be upset, these incidents don’t really provide any genuine reasons why a new punter shouldn’t use the Paddy Power site.

Reasonable Concerns

At time of writing in early 2022, there are a number of recent poor reviews and customer complaints which do raise concerns which those considering using Paddy Power might find useful.

These complaints refer to a recent update made to Paddy Power’s website and the general consensus is that the update has been a step backwards. The reviews point at operational issues that make placing bets and cashing out more difficult, and general layout problems which slow down a number of crucial activities.

Paddy Power Review – Our Rating

We Like
  • Loads of Markets. Paddy Power punters have a near peerless selection of markets, across a multitude of sports.
  • Innovative Promotions. The Irish bookmaker are famed for their interesting ongoing and event specific offers.
  • Terrific Live Streaming. Streams of loads of different events are available on a daily basis to any Paddy Power customer.
  • Virtual Sports. Paddy Power offer one of the most comprehensive and varied virtual sports offerings of any major bookmaker.
We Don’t Like
  • Stingy Welcome Promotion. Paddy Power’s new customer offer provides some punters with just £10 worth of benefit and some with none at all.
  • In-Play Dashboards. Decent in-play dashboards are provided but don’t have as many useful features as those offered by some competitors.
  • Site Utility. Paddy Power customers report via online reviews that the website has a number of frustrating operational issues.

A bookmaker doesn’t get to be one of the largest in Europe, as Paddy Power have, without offering a very good overall service. Their website and apps include a great array of betting markets and the bookmaker also run a number of interesting ongoing promotions. The live streaming on offer from Paddy Power is also excellent and covers a great selection of events. Where the bookie has issues, however, is in the lack of generosity of their welcome promotion and the slight problems with the utility of their site as reported through customer reviews. Star Rating 4.0 out of 5.0.

New customers only. Place your FIRST bet on any sportsbook market and if it loses we will refund your stake in CASH. Max refund for this offer is £20. Only deposits made using cards or Apple Pay will qualify for this promotion. T&Cs apply. Paddy's Rewards Club: Get a £10 free bet when you place 5x bets of £10+. T&Cs apply.

T&C's apply, 18+ new customers only.