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William Hill Review: Bet £10 Get £30

William Hill Review
William Hill Review
Gambling Comission
Last Checked: 16-11-2018
No. 000-039225 R-319373-001

IBAS
Last Checked: 16-11-2018
Active

William Hill have an outstanding reputation with punters when it comes to customer service and reputation… and without blowing their trumpet too much they’ve also got a pretty good handle on existing customer promotions and live streaming. It’s rare we hand out a 5 star rating to any bookmaker but this time it’s hard to justify anything else.

New Customer Bonus & Promotions

William Hill are one of the oldest and best-established bookmakers around but if you have never before bet with them, you will be to take part in their new customer offer.

Open to punters registering their very first William Hill account, the promotion provides £30 in free bets when a new customer places an initial, qualifying £10 bet.

In order to trigger the free bets, a customer must open their account using promo code ‘C30’ and then place a sportsbook bet worth at least £10, at single or cumulative odds of greater than 1/2 (1.50). The £30 worth of free bets will then be credited as three separate free bet tokens, each worth £10 and each available to use just once in its entirety.

Open Account
Start out by opening your account here and choose a username and password – use code C30 on sign up form.

Deposit & Bet
Make a deposit of £10 or more so you can claim the full bonus by betting £10 at odds of 1.50 (1/2) or higher.

Get Bonus
Your £30 in free bets will be released into your account – any winnings from free bets can be withdrawn instantly.

T&C's apply, 18+ new customers only.

Withdrawing

Punters who are eligible for the William Hill welcome promotion, who sign up using promo code ‘C30’ and who place a qualifying sportsbook bet, will be credited with their three £10 free bet tokens when that qualifying bet is settled.

The tokens must be used independently of any real money bets and can each only be used once in its entirety to place a sportsbook bet. Whilst the free bet tokens themselves are non-withdrawable, any winnings resulting from their use will be paid as real money which can be withdrawn immediately if desired. Those winnings, however, will never include the return of the initial free bet stake.

Existing Customer Promotions:
  • Your Odds – Punters can tweet @WilliamHill using the hashtag #YourOdds to request that the bookmaker price up weird and wonderful bet combinations from selected events.
  • High 5 – A 15% bonus on winnings up to a maximum of £100 is paid on winning horse racing bets in selected UK and Irish jumps meetings, if a chosen horse wins by five lengths or more.
  • Acca Five Insurance – Qualifying five-fold accumulators can have their stakes refunded as a free bet if only one of their legs failing is what lets the whole bet down.
  • Drive 55 – Punters can get a 15% boost to the profit of a winning NFL bet as a free bet, if there are more than 55 points in the game.
  • Best Odds Guaranteed – William Hill provide best odds guaranteed terms for all UK and Irish horse and greyhound racing.

Visit William Hill & select the ‘Promotions’ tab to opt in and see all promotions offered.

T&C's apply, 18+ new customers only.

Features

Markets
One of the most popular online bookmakers around, William Hill offer multiple betting markets for events from a huge range of different sports. If you’ve got a particular bet you want to place, William Hill will likely have priced it up.

In-Play
The William Hill website includes an area dedicated just to in-play betting. The bookmaker take events from all sorts of sports in-play and give each event an attractive and useful in-play dashboard.

Cash Out
A large number of the multitude of betting markets offered by William Hill are eligible for the bookie’s ‘Cash In My Bet’ facility. If a market is eligible, a ‘Cash In’ symbol will appear next to its name.

Live Streaming
The ‘WHTV’ feature gives William Hill punters the opportunity to watch a wide selection of different live streams. Sports as diverse as horse racing, greyhound racing, football, tennis and basketball are all covered.

Support
The William Hill website includes a comprehensive online help centre with lots of useful information. A live chat facility is also provided and customers can email the bookie via an imbedded form or call 0800 0856 296.

Virtual Betting
One of William Hill’s newer features, the ‘Virtual’ area of their website provides loads of virtual betting options. Virtual horse racing, greyhound racing, football and cycling are all offered amongst others.

Scores/Results
By way of a simple tab at the top of the main William Hill sportsbook webpage, punters can access a handy tool which allows them to search for basically any result they want from any sport around the world.

Mobile App
To cater for betting on the move, William Hill offer downloadable mobile apps for both Android and iOS operated devices. Those apps are available on the Play Store and the App Store, respectively.

Stats
It’s quick and easy to look back over prior betting stats. A punter need only head to the ‘Statement’ section of the ‘My Account’ pages of their William Hill account and use the featured tool to search old bets.

Casino
William Hill’s online casino site features a wide range of different gaming options, including slots, table games and card games. The ‘Casino’ link on the top option bar of the bookie’s website takes customers straight there.

Poker
On the permanent top option bar featured on every page of the William Hill website there is a link to their online poker client. That client has to be downloaded and William Hill run a separate poker welcome promotion.

Bingo
William Hill run their own online bingo room on top of sports, casino and poker. Their site uses the Playtech software and both networked and dedicated bingo rooms are offered to players.

Markets

As useful and attractive as many of the above listed features undoubtedly are, at the end of the day an online sportsbook is only as good as the betting opportunities it provides. That’s fortunate for William Hill as they offer one of the best selections of betting markets of any major online bookmaker. Their many pre-event and in-play markets cater for the following comprehensive selection of sports:

  • American Football
  • Aussie Rules
  • Baseball
  • Basketball
  • Bowls
  • Boxing
  • Cricket
  • Cycling
  • Darts
  • E-Sports
  • Football
  • Futsal
  • GAA Football
  • GAA Hurling
  • Golf
  • Greyhound Racing
  • Handball
  • Horse Racing
  • Ice Hockey
  • Motor Racing
  • Motorbikes
  • Rugby League
  • Rugby Union
  • Snooker
  • Tennis
  • UFC/MMA
  • Virtuals
  • Volleyball
  • Winter Sports

William Hill’s intuitive and user-friendly website makes it quick and easy to peruse the many markets on offer and to choose which you may wish to bet on. If you want to know which events are going to be available for in-play betting, too, the ‘In-Play Schedule’ link is what you need to select to be presented with a full list of upcoming live betting events. It’s even easier to see which betting markets will be eligible for cash out (or cash in as William Hill call it), as the markets which are eligible are marked up with the words ‘Cash In’ in yellow.

In-Play Review of William Hill

As part and parcel of the online betting service they provide to punters, William Hill take loads of different events from various sports in-play and offer a variety of live betting markets. Those events and markets can all be found within the dedicated in-play area of the William Hill website, and when a punter selects an event within that area they will be able to view its in-play dashboard. The dashboard will include a variety of different features which differ slightly from sport to sport, as the following should explain.

Football In-Play

William Hill Football

In-play football at William Hill.

Loads of football matches are taken in-play by William Hill on a daily basis and each benefits from its own in-play dashboard. That dashboard will typically feature an animated graphic at the top which is then followed by a comprehensive list of the available betting markets for the match. The graphic offers two options to punters as to what it can display. The default option is that it will display a football pitch image, on which the match score, match clock and live updates from the game will be shown. With just one click, however, a punter can choose to change the display to a list-style readout of the notable events from the match and when they happened.

Tennis In-Play

William Hill Tennis

Tennis in-play at Will Hill.

The in-play dashboards provided by William Hill for live tennis matches are broadly similar to those attached to football matches, in that they also include a main graphic above the full list of available betting markets. In the case of tennis matches, however, the graphic comprises a comprehensive live scoreboard for the match and a small selection of notable statistics. Where available, the live stream for a match is also embedded as part of the same graphic and for the majority of matches the graphic can also be expanded to display continuously updating text commentary of the match as it plays out.

Horse Racing In-Play

William Hill’s in-play betting service ranks amongst the best around but, just like many other online betting sites rather than betting exchanges, they do not allow for in-running betting on horse racing.

If a punter has bet at least £1 on a horse race taking place in the UK or Ireland, however, William Hill do allow them to watch a live stream of the race in question, as will be explained in greater detail below.

Visit williamhill.com & select ‘In-Play’ to see all markets and odds now.

Live Streaming

Via their so-called ‘WHTV’ feature, William Hill give their customers the chance to watch live streams of a wide variety of different sporting events. Those include streams of all UK and Irish horse and greyhound races, as well as football matches, tennis matches, basketball games and an array of other sporting events on a regular basis.

Live Streaming at William Hill

How to Access Streams

Which of William Hill’s customers are eligible to view live streams and exactly how they can access those streams differs depending on whether the stream is of a horse or greyhound race or is of a different kind of event. A number of sports are showing including:

  • Basketball
  • Cricket
  • Darts
  • Football
  • Greyhound Racing
  • Handball
  • Horse Racing
  • Ice Hockey
  • Snooker
  • Tennis
  • Volleyball

Horse & Greyhound Racing Streams

William Hill provide live streams of all UK and Irish horse and greyhound races, as well as of some horse races from South Africa. The streams are all only available to those punters who have placed a bet worth at least £1 on the race which they wish to watch. If a punter has placed such a bet, the live stream of their race will be displayed at the top of the race’s individual page on the William Hill website.

Other Sports Streams

The main ‘WHTV’ service caters for those punters who wish to watch streams of events other than horse and greyhound races. Such streams are available to all logged in William Hill customers, subject to specific broadcasting rights and laws in the customer’s country. Available streams and links to watch them can be found within the ‘WHTV Live Streaming’ section of the bookmaker’s website.

Visit williamhill.com & select ‘WHTV Live Streaming’ to see the full schedule.

Geo restrictions apply, bet & watch.

Deposit & Withdrawal Options

Method Min Deposit Withdraw Min Withdraw
Mastercard £5 Yes £5
Visa £5 Yes £5
Maestro £5 Yes £5
Entropay £5 Yes £5
PayPal £10 Yes £10
Skrill £10 Yes £10
Pingit £10 Yes £10
Neteller £10 Yes £10
Webmoney £10 Yes £10
Yandex Money £10 No Via Bank Trasnfer
Qiwi Wallet £10 Yes £10
Eco £10 Yes £10
EPS £10 No Via Bank Trasnfer
Euteller £10 No Via Bank Trasnfer
Fast Bank Transfer £10 No Via Bank Trasnfer
GiroPay £10 No Via Bank Trasnfer
iDeal £10 No Via Bank Trasnfer
InstaDebit £10 No Via Bank Trasnfer
Poli £10 No via Bank Transfer
SafetyPay £10 No via Bank Transfer
Sofort £10 No via Bank Transfer
Trustly £10 No via Bank Transfer
Cash Direct £10 Yes £10
PaySafeCard £10 No via Bank Transfer
Todito Cash £10 No via Bank Transfer
Neosurf £10 No via Bank Transfer
Bank Transfer £10 Yes £25
Cheque £10 Yes £10

William Hill History

Timeline

1934

William Hill founded his eponymous company at a time when gambling was actually illegal in Britain.

1961

The legalisation of gambling away from racecourses in Britain spurred a brief uptick in William Hill’s fortunes.

1971

Sears Holdings acquired the company.

1988

Grand Metropolitan took over William Hill.

1989

Brent Walker bought the company for £685 million. They later recouped £117 million of the fee, when Grand Metropolitan were found to have overvalued the company.

2002

The company was first listed on the London Stock Exchange.

2005

William Hill bought 624 betting offices across the UK to briefly become the UK’s largest bookmaker in terms of number of shops.

2008

William Hill entered into a partnership with Israeli software company Playtech to improve their online offerings.

Bad Reviews & Complaints

As is the case for essentially every company that has been around long enough to have served a significant number of customers, William Hill are the subject of a number of negative reviews posted to channels such as Trust Pilot and the App Store.

We’ve taken a look at those reviews to pinpoint any issues which are talked about repeatedly and to suggest whether they represent actual weaknesses in William Hill’s service.

Questionable Complaints

A common theme when it comes to reviews of any and every online betting site, lots of the bad reviews of William Hill complain about having been asked to verify ID in order to make a withdrawal.

Such negative reviews generally claim that those ID requests represent William Hill trying to withhold winnings and that’s the basis for the customers’ complaints. The fact is, however, that William Hill – and all other bookmakers – are legally required to verify customer identities in order to ensure no legal activity takes place at their site.

Reasonable Concerns

Whereas complaints regarding ID verification don’t really have any grounds, there is another issue which is mentioned in negative reviews almost as much. That is that William Hill’s live chat facility is often less than helpful in that it takes a long time to get a reply and those replies which do come are often stock responses which don’t really solve punters’ issues. Whether this is a genuine and ongoing problem remains to be seen but there are enough reviews mentioning similar things to create some cause for concern.

William Hill Review – Our Rating

We Like
  • Loads of Markets. William Hill price up a wide range of markets for a huge array of different sports.
  • Terrific In-Play. Plenty of events of all types are taken in-play and benefit from very attractive and helpful in-play dashboards.
  • Outstanding Live Streaming. ‘WHTV’ gives punters the opportunity to watch a vast array of different live streams, covering plenty of different sports.
  • Good Welcome Promotion. William Hill’s new customer offer is reasonable generous and very easy to both understand and take part in.
We Don’t Like
  • Limited Ongoing Promotions. William Hill do not run quite as many ongoing offers and bonuses as some of their main competitors.
  • Live Chat. A number of customer reviews suggest that William Hill’s live chat feature is not as helpful as it could be

William Hill are one of the best-known and longest-lived names in the gambling industry and the overall quality of their online betting offering gives a clue as to why. The bookmaker offer one of the best selections of markets of any betting provider and also run a really comprehensive and impressive live streaming service. In-play betting options are equally well catered for and the company’s welcome promotion is one of the better options on offer. Slight weaknesses when it comes to other promotions and their live chat feature, therefore, do little to take the shine off an excellent overall service but not enough for us to mark them down for it. Star Rating 5 out of 5.0.

T&C's apply, 18+ new customers only.